Based in Windsor, Active IT Solutions is an IT Support Company devoted to supporting a wide range of industries including Education, SME’s, Healthcare, High Net Worth Individuals, Embassies and Intelligence Agencies. We help you to increase productivity, efficiency and profitability by providing a comprehensive array of enterprise grade IT support and services.

We specialise in Support, Security and working with your organisation to create and manage a cost-effective, secure and stable IT system. All of our staff are Microsoft certified to MCP level as a minimum and fully DBS enhanced level cleared with barred list checks.

Active IT Solutions are incredibly proud of the reputation we have built our business on. We provide efficient, pro-active and friendly IT Services and IT Support throughout Europe. We also pride ourselves in offering a truly personal level of service which our bigger competitors are not able to meet. Every one of our support offerings is tailored individually to each customer. Take a look below at this months support statistics…

This months support statistics

Updated 36.03.2024

Tickets Received: 421 
Average Ticket Response Time: 17 minutes
Average Ticket Resolution Time: 24 minutes!

How fast is your IT support company?

We offer Active IT Solutions to support you. Some of our services include:

  • Resolving a single issue, like completing a one-off upgrade, server migration or other IT project;
  • Monitoring every aspect of your IT, communications and network pro-actively 24/7/365, with customised alerts for you and your team.
  • Supporting your existing IT Team, by providing support and extra assistance only when required.

To discuss your needs and how we can help you, contact us for more information and an informal introductory chat.

Remote Support?

Looking to connect with a Windsor IT Support technician? Please click here and follow the instructions given by your support professional.

Do you have a support issue to report or do you need some help? Please visit our support portal:

Head Office - 18 St Leonards Road, Windsor, Berkshire, SL4 3BU, United Kingdom | Telephone: 01753 912 999
Deliveries & Collections - 24-28 St Leonards Road, Windsor, Berkshire, SL4 3BB, United Kingdom

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